Your Privacy Is Our Priority
bn55 gives the highest importance to protecting your personal information. Learn in detail in this policy — what information is collected, how it is used, and what your rights are.
Introduction & Scope
bn55 ("we", "our") operates an online betting and casino platform for users in Bangladesh. We believe that personal privacy is a fundamental right. This Privacy Policy ("Policy") describes what types of information bn55 collects, why it collects them, how they are stored and protected, and in what circumstances they may be shared with third parties.
This policy applies to all users of our website, mobile version, and any digital services related to bn55. If you do not agree with any terms of this policy, please refrain from using our platform. If you have questions, please contact our support team.
1. Information Collection & Sources
Information You Provide
When you create an account on bn55 or use our services, we may collect the following information:
- Full name and date of birth
- Mobile number and email address (where applicable)
- Documents provided for identity verification
- Account numbers related to bKash, Nagad, or Rocket
- Messages or information provided when contacting support
Automatically Collected Information
While using our platform, some information is collected automatically, such as:
- IP address and device type
- Browser version and operating system
- Login date, time, and session data
- Betting and gaming activity logs
- Information collected through cookies and similar tracking technologies
2. Use of Information & Purpose
bn55 uses collected information only for lawful and clearly defined purposes. Below are the main reasons we use your information:
- Account Management: To handle registration, login, and account security.
- Transaction Processing: To securely complete deposit and withdrawal requests.
- Identity Verification: To prevent fraud and verify age (confirming 21+).
- Providing Support: To resolve your issues quickly and effectively.
- Platform Improvement: To enhance user experience and service quality.
- Security Monitoring: To detect unusual or suspicious activity.
- Responsible Gaming: To monitor excessive play tendencies and provide assistance.
- Legal Obligations: To comply with applicable laws and regulations.
3. Cookies & Tracking Technologies
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and save form data. Disabling these cookies may cause the platform to not work properly.
Analytics Cookies
These cookies are used to understand how users interact with our platform. They help improve services by collecting data on visit counts, popular pages, and errors.
Cookie Controls
You can reject or delete cookies at any time by changing your browser settings. However, this may limit the functionality of some services. Contact our support team for more information.
4. Information Sharing & Third Parties
bn55 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:
Payment Processors
Information necessary to complete transactions via bKash, Nagad, and Rocket is shared with these payment service providers. This is solely for the purpose of transaction verification.
Legal Authorities
Information may be provided where required by court orders, lawful requests from law enforcement agencies, or to meet legal obligations.
Service Providers
Only the necessary information is shared with trusted partners who provide technical services (such as server hosting and cybersecurity), and they are also bound to comply with our privacy standards.
Fraud Prevention
Information may be shared with relevant authorities if needed to investigate account fraud, money laundering, or any other illegal activity.
5. Data Retention & Security
Retention Period
Your information is retained only for as long as it is necessary or required to meet legal obligations. Financial transaction records may be retained for a specified period even after an account is closed. Once that period has passed, the information is securely deleted or anonymised.
Technical Security
bn55 applies industry-standard security measures to keep your information safe:
- SSL/TLS encryption — on all data transmissions
- Encrypted database storage
- Two-layer access control system
- Regular security audits and monitoring
6. Your Rights & Controls
As a bn55 user, you have the following rights over your own information:
You can request to know what information we are storing about you.
You can request correction of inaccurate or incomplete information.
In certain circumstances, you can request that your information be deleted.
You can object to your information being used for certain purposes.
You can request to receive your information in a structured, readable format.
You can request that the use of your information be temporarily limited.
To exercise these rights, contact our support team via live chat or email: [email protected]
7. Protection of Minors
bn55 is for persons aged 21 and above only. We do not intentionally collect any information from persons under the age of 21. If it comes to our attention that a minor has attempted to register or has registered on our platform, that account will be closed immediately and all related information will be deleted.
If you believe we may hold information about a minor, please contact us at [email protected].
8. Policy Changes & Updates
bn55 reserves the right to change or update this privacy policy at any time. For any significant changes, we will endeavour to notify you through the platform or via your registered contact details. Continued use of the platform after changes are made will be considered acceptance of the updated policy.
We recommend that you visit this page regularly and stay updated on any changes to the policy. Our 24/7 support team is always ready for your questions or feedback.
9. International Data Transfers
Our servers and technology infrastructure may be located in various countries. Therefore, your information may be stored or processed on servers outside Bangladesh. For any such transfer, we ensure that the receiving country provides adequate data protection guarantees and that industry-standard safeguards, including SSL encryption, are maintained.
Contact Us — We Are Ready to Help
For any privacy-related questions or requests, bn55's support team is available 24/7 in your service — in Bengali and English.
Login to bn55