❓ Frequently Asked Questions
Answers to all your questions about bn55, right here
From withdrawals to claiming bonuses, cricket betting to VIP cashback — everything you want to know about bn55 is answered on this page.
Questions that come to mind when using bn55 — how to withdraw money, what wagering requirement means, which markets you can bet on in a BPL match, how to get VIP cashback — detailed answers to all these questions are laid out below. Click on each category to expand the questions. If you cannot find an answer, get help from our 24/7 support team.
Frequently Asked Questions
Detailed answers to 22 questions across the four categories below.
How to Withdraw Money
Yes, for security reasons bn55 only sends money to a mobile wallet registered in your own name. This means the name and phone number on your bn55 account must match the name and number on your bKash, Nagad or Rocket account. Transfers to third-party wallets are not possible. This is part of account security and anti-money-laundering measures.
The minimum withdrawal amount at bn55 is ৳1,000. If your balance is below this limit, your withdrawal request will not be submitted. Waiting until you have a larger balance and withdrawing at once makes the process smoother. Contact our support team directly to find out about the maximum limit.
After a withdrawal request is approved, the money generally reaches your bKash, Nagad or Rocket within 30 minutes to 3 hours. In most cases it arrives faster. Make sure to enter the correct wallet number when submitting your request and keep your account verified — this speeds up the process.
Yes, bn55's withdrawal system runs 24 hours a day, 7 days a week. Whether it is late at night or a Friday or Saturday, you can submit a request at any time. The normal processing time is 30 minutes to 3 hours. If you have any issues, contact our 24/7 live chat support.
To withdraw bonus funds, you must first meet the wagering requirement. For example, if you deposit ৳1,000 you receive a ৳1,500 bonus, and you need to complete ৳1,500 × 20 = ৳30,000 in bets before the bonus winnings can be withdrawn. The withdrawal option becomes available as soon as the wagering requirement is met.
bn55 currently supports withdrawals through three mobile wallets — bKash, Nagad and Rocket (Rocket is Dutch-Bangla Bank's mobile wallet). The minimum withdrawal amount of ৳1,000 applies to all three. Keep your wallet number and account name accurate for fast, hassle-free transactions.
Bonuses & Offers
The wagering requirement is calculated on the bonus amount only, not on the deposit. For example, if you deposit ৳1,000 and receive a ৳1,500 bonus, you need to place a total of ৳1,500 × 20 = ৳30,000 in bets — only then will the bonus funds be eligible for withdrawal. The deposit and bonus are not added together for the calculation.
The welcome bonus is added automatically the first time you deposit funds into your account. bn55 gives a 150% bonus on the first deposit up to ৳20,000. For example, depositing ৳1,000 gives you a ৳1,500 bonus, bringing your total balance to ৳2,500. The minimum deposit amount is ৳200. No separate code is needed to claim the bonus.
No, the welcome bonus can only be received once per account. If the same person attempts to claim the bonus by opening multiple accounts, it will be treated as bonus abuse and the accounts may be suspended. Use your first deposit opportunity correctly.
Yes, you can cancel an active bonus at any time. However, cancelling the bonus will also forfeit any winnings earned from it. To request a bonus cancellation, contact us via live chat or at the email [email protected]. Read the terms and conditions carefully before cancelling.
Slots, table games and fishing games generally count toward wagering, but the contribution rate varies by game. Some games contribute in full, others only partially. Ask our 24/7 live chat support for the contribution rate of a specific game — the team will give you up-to-date information.
A deposit of ৳28,000 would calculate to a ৳42,000 bonus at 150%, but the maximum bonus cap is ৳20,000. So in this case you will receive a ৳20,000 bonus and your total balance will be ৳48,000. Being aware of the bonus cap helps you get the most out of it.
BPL & International Matches
The most popular cricket betting markets are — Match Winner, Toss Winner, First Innings Score, Top Batsman, Total Wickets, Over/Under (runs in a specific over), Man of the Match and Series Winner. These markets are available in BPL, T20 World Cup and IPL. The Top Scorer market in a Bangladesh vs India match is a particularly popular example.
In the decimal odds system, the odds figure directly represents your total return. Say the odds are 2.50 and you bet ৳100. If you win, you receive ৳100 × 2.50 = ৳250 (profit = ৳150). The higher the odds, the greater the potential payout — but the lower the chance of winning. Odds never go below 1.00.
Yes, bn55 offers live in-play betting. Odds change in real time while a match is in progress and you can bet on various markets. For example, markets like how many runs will be scored in the next over or who takes the next wicket are available live. The ability to make quick decisions is important here.
An accumulator (also called an acca or parlay) bet combines selections from multiple matches into one. If all selections win, the odds are multiplied together, so the potential payout is much higher. However, if even one selection is wrong, the entire bet is lost. This is a high-risk option — responsible betting is essential.
Besides cricket, bn55 offers football, kabaddi and various other sports markets. In cricket, betting markets are available for BPL, IPL, T20 World Cup (ICC), international Test matches and one-day matches. Major football leagues including FIFA events are also available. Visit the site directly for the current sports list.
VIP Benefits
Each week, a portion of your net losses is returned to your account as cashback. The rate depends on your VIP level. Cashback is generally calculated on the previous week's activity and credited every Monday. Cashback does not apply in a week where you are in profit — it is calculated on net losses only.
bn55 has four VIP levels in total:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
In addition to cashback, members at higher VIP levels receive special promotional offers, priority customer support, faster withdrawal processing and access to exclusive events. At the Platinum level, a personal account manager may also be available. Contact support for the full list of benefits.
Playing regularly and betting consistently causes your VIP level to rise automatically. The more active you are and the more you bet, the faster you have the opportunity to move from Bronze to Silver, Silver to Gold and Gold to Platinum. You can see your current progress directly on your account dashboard.
No, no separate registration is needed for the VIP program. If you have an account at bn55 and bet regularly, you automatically start at the Bronze level. You will have the opportunity to move up to higher levels based on your activity. You can ask about your VIP level via live chat at any time.
The terms for using cashback after it is credited to your account depend on the rules of the relevant promotion. Some cashback can be withdrawn directly, while some becomes withdrawable after a certain amount of betting. To find out the specific terms, contact us via live chat or at [email protected] after receiving your cashback.
Have more questions?
Our expert support team is ready to assist you in Bengali and English, seven days a week, twenty-four hours a day. Get in touch through any of the channels below.
Live Chat — 24/7 instant response, in Bengali and English. Start a chat from any page on the site.
Email — [email protected] — Email us for detailed enquiries.
Support Hours — 24 hours a day, all year round. Operates on Bangladesh Standard Time (BST).